Tegrity Browser Security Settings –
Internet Explorer (playback)
To view or download a Tegrity recording, you may need to have make some changes to Internet Explorer (IE) security settings. Please check your IE settings using the following steps:
If you set any of the security settings to Prompt, please accept/enable the ActiveX controls when viewing or downloading.
Mozilla Firefox PC (playback)
The following Firefox (Mozilla) browser settings are needed for optimal playback experience.
In Mozilla, open Tools >Options
Also, make sure that you have the latest version of Microsoft Windows Media Player installed on your PC.
If you do not hae the Tegrity Plugin installed:
Safari or Firefox on a Mac (playback)
In order to view Tegrity recordings on a MAC, you must have the following installed:
Sliverlight is a free plugin from Microsoft. VLC is an open source video streaming program that Tegrity previously used within the Tegrity Mac-based playback experience. Recordings created after the December 2009 update, use the Silverlight plug-in during playback on the Mac. Recordings created before the December 2009 update us the VLC plug-in during playback on the Mac.
First, check to see whether your browser (Safari or Firefox) recognizes the Silverlight and VLC Multimedia Plug-in, Version 0.8.6.c
If the Silverlight plug-in is not installed, you can download the Silverlight plug-in from the following location: http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx
If the VLC plug-in, version 0.8.6.c, is not listed within your browser’s plug-ins, you need to remove/trash all VLC plug-in files that are located on your hard disk and then re-install the VLC plug-in. You can download the VLC plug-in form the following location:
In addition, you may need to add your institution’s Tegrity site to the list of your browser’s cookie exceptions (in Firefox, Firefox > Preferences > Privacy > exceptions on “accept cookies from sites”).
Also, you should add your institution’s Tegrity site to the list of exception sites from which you allow pop-ups.